Contact Us

Useful links

Looking to get started? We've got the links to help you with the most frequent questions. Can't find the answer you're looking for? Check our FAQ page or reach out to our customer support team.
Do you want to return some items?
Create a return request via our return centre
Do you want to track your order?
Track your order at DPD, Royal Mail, or UPS
Need help with choosing the right size?

Get in touch

If you've got any questions, just email us at We'll be happy to help and will answer within 12 hours on workdays and within 48 hours during weekends.
Customer Service
Postal address

Black Alice Ltd

Lytchett House 13, Freeland Park

Wareham Road


BH16 6FA