In the unlikely event that you don't feel excited about our products, you can return them for a full refund, hassle-free and no-questions-asked within 365 days after receiving the order. 

Just follow our simple return guide.

Our hassle-free return process is as simple as that:

  1. Follow the return guide to create a return request.
  2. We'll send you a prepaid shipping label.
  3. Print and tape the label on the package; or use QR code
  4. Drop off the package at one of the Royal Mail locations of your convenience
  5. Get refunded

If you cancel the contract before receiving the goods, and the carrier attempts to deliver the goods, you should not accept delivery from the carrier, and they will return the goods to us. In the event of the carrier leaving the products, it is the suppliers' responsibility to arrange the return of the goods from you.

International Returns

All our international customers also enjoy 365-day no-quibble returns. Simply follow the return guide to create a return request.

Sadly, we’re unable to offer free returns to our international customers. Any items returned are at your own cost.

Non-refundable Items.

For the hygiene and safety reasons that we hope you agree with, we don't issue refunds for the following items:

Please note, when you purchase one of the aforementioned items, after opening, it's your responsibility to examine the item carefully and note any faults before trying on and or wearing. Items must be returned in the condition as received in an unworn/unused condition including the packaging for our inspection. We will not consider an item for full refund or replacement if it has been tried on. Ladders, snags, holes or friction rub marks are not defects once the item has been tried on and or worn.