In the unlikely event that you don't feel excited about our lingerie, you can return it for a full refund, hassle-free and no-questions-asked within 100 days after receiving the order. 

Just follow our simple return guide.

Our hassle-free return process is as simple as that:

  1. Follow the guide
  2. We'll send you a prepaid shipping label
  3. Print and tape the label on the package; or use QR code
  4. Drop off the package at one of the Royal Mail locations of your convenience
  5. Get refunded

If you cancel the contract before receiving the goods, and the carrier attempts to deliver the goods, you should not accept delivery from the carrier, and they will return the goods to us. In the event of the carrier leaving the products, it is the suppliers' responsibility to arrange the return of the goods from you.